When you click on the Social Listening Tool and scroll past the Social Listening Report, you will find KIT's Twitter Search feature. This tool allows you to search and follow specific Twitter mentions or hashtags to give you a more in-depth look into the trends and patterns related to your organization.
The Set Queries function in the top right will prompt a module that allows you to filter out your list of Tweets based on specific mentions and hashtags. These queries support you in spotting trends and focusing in on specific topics within the social media activity.
Note: the module allows up to 10 queries and will pull tweets that match these queries from the last 7 days.
Once you add your queries, you will notice the list of Tweets will filter out based on the criteria that you've set.